I was awakened by an excited voice of a little girl singing with full energy at the top of her voice. In a few seconds, I felt a pair of little hands pulling my blanket away. Then she said: wake up Lola (Grandmother in my case it is grand-aunt)…. then she continued singing over and over again. Instantly I was made to understand better what brand, branding, and brand identity mean.
Allow me to let you hear a part of her song before I continue to explain. Click on the picture below and you will be led to the last part of her singing that I managed to record.
Now you may be asking what it’s got to do with the brand?
Let me now write the lyrics: Lola finger, Lola finger what do you do? Then she answered that question singing: playing bubbles, playing bubbles (that is what you do). Although the last five words were not captured in that video, many parents are familiar with that nursery song. Going back to the brand, I learned from social media marketing that it is the experience you get from the products or services of the company. Having said that, what my niece is singing is the experience she is getting every time she comes to my house: playing bubbles. For her, Lola is the brand name or logo, playing bubbles is my brand. Branding is the collective number of days that she experience playing bubbles with Lola.
BRAND, BRAND IDENTITY, AND BRANDING
Taking from the story above it is now easy for me to understand Brand. From what I learned what best defines a brand is an overall experience that your customer gets from your product or services. I remember in the 1970s and 80s parents buy a particular brand of shoes that is reliably durable that can withstand the high-impact activity of running, jumping, dragging, and kicking which school children do during breaktime and playtime. In fact, whenever a new parent asks fellow parents why they buy that shoes, they will answer: it is reliably durable that it can last until the next school year… so durable it is that some kids who would like to have new shoes tend to scrub the sole to the concrete in order to hasten the wearing and tearing. That overall impact is the brand. It is not much of what businesses tell their customer but what the customers tell each other.
On the other hand, whenever a new parent asks: what shoes they can recommend that’s proven to last until the end of a school year or even beyond many parents will answer: (da, da, da, dum…drum rolls) “Greg Shoes.” That is the brand identity of that shoes. It is all the audio-visual expression of your company: name, logo, colors, fonts, and at times campaign jingle or music.
What about branding?
Branding is the process of directing company activities towards making your products and services deliver the kind of experience you want your customer to perceive. It is the overall perception that you want your customer to talk about when they recommend your product or services to friends. It may also be the other way around. Branding can be the steps that your company takes in order to address what the customer wanted to experience in your product or services.
Overall, I can surmise that Brand, Brand Identity, and Branding is continuing lifecycle in marketing.

















































